Mining Central Botswana (“MCB”, “we”, “our”, or “us”) is committed to protecting your privacy and ensuring the lawful and secure processing of your personal data in compliance with the Botswana Data Protection Act (2018) and the EU General Data Protection Regulation (GDPR) where applicable.
1. What Information We Collect
We may collect and process the following types of personal data:
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Name, email address, phone number, company name, and job title
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Location, country of residence, and preferences
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Information submitted via our website, chatbot, surveys, or forms
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Communications and transaction history related to your use of our services
2. How We Use Your Information
Your data is used for the following purposes:
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To respond to enquiries or provide requested services
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To connect mineral buyers, sellers, and investors
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To manage our leads database and communication channels (email, WhatsApp, etc.)
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To send updates, market insights, and invitations to events or webinars
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To comply with legal obligations and ensure platform security
3. Legal Basis for Processing
We process your personal data on the following legal grounds:
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Consent: where you have voluntarily provided information (e.g., signing up or contacting us)
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Contractual necessity: to deliver services or enter into a business relationship
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Legitimate interests: for business development, fraud prevention, or marketing relevant services
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Legal obligation: where required under applicable laws
4. Your Rights
As a data subject, you have the right to:
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Access your personal data
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Request correction or deletion
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Object to or restrict processing
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Withdraw consent at any time
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Lodge a complaint with a data protection authority
To exercise any of these rights, contact us at [Insert Email Address].
5. Data Retention
We retain personal data only for as long as necessary to fulfil the purposes for which it was collected, or to comply with legal, regulatory, or contractual obligations.
6. Data Sharing and Transfers
We do not sell your data. We may share data with:
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Service providers (e.g., CRM, hosting, analytics) under strict confidentiality agreements
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Regulatory or legal authorities where required
If your data is transferred outside Botswana or the EU, we ensure appropriate safeguards such as standard contractual clauses are in place.
7. Security
We implement appropriate technical and organizational measures to protect your data against loss, misuse, or unauthorized access.
8. Cookies and Tracking
Our website and digital platforms may use cookies and analytics tools to enhance your experience. You can manage or disable cookies in your browser settings.
9. Contact Us
If you have questions about this policy or how we handle your data, contact us at:
Mining Central Botswana
Email: [email protected]
Phone: +267 75 55 49 75
Address: 205 Independence Avenue